Refund policy

Return and Refund Policy

KIVORATH

Last updated: November 8, 2026

Return Window

You have 30 days after receiving your item to request a return.

Return Conditions

To be eligible, the item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

Email SuzetteStaggs837224@outlook.com with your order number before sending anything back. Items sent back without first requesting a return may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs for ordinary returns. [TO CONFIRM] Responsibility for return shipping costs on wrong items, items damaged in transit, or items with quality issues has not been confirmed.

Refunds

We inspect returned items and notify you whether the refund is approved. [TO CONFIRM] The refund processing time after approval, and the exact refund method, have not been confirmed.

Damaged, Wrong or Defective Items

[TO CONFIRM] The handling process for wrong items, transit damage and quality issues has not been confirmed. Please contact us with photos and your order number so we can review the case.

Contact Information

KIVORATH
Website: https://kivorath.com/
Email: SuzetteStaggs837224@outlook.com
Phone: +1 (817) 703-9701
Business Address: 315 Briar Cir E, Crowley, TX 76036, United States